EN 
IT Frequently Asked Questions
1. Location & getting here
Q: Where is Gardenia Suite located in Rome?
A: Gardenia Suite is located at Circonvallazione Clodia 36, in the Prati/Vatican district of Rome (00195), inside a 1938 historic building by architect Angelo Marinucci, directly opposite Rome’s Civil and Criminal Court.
Q: How far is Gardenia Suite from the Vatican and St. Peter's?
A: Gardenia Suite is about 1 km from the Vatican Museums and 1.4 km from St. Peter’s Basilica, reachable on foot in 15-20 minutes or about 5 minutes by bus.
Q: How do I get to Gardenia Suite from Termini Station?
A: From Termini, take Metro Line A toward Battistini to the Ottaviano stop, then walk 10 minutes; alternatively, from Tiburtina station, bus 495 stops at Circonvallazione Clodia/Giuliana, right in front of the property.
Q: What are the nearest metro stops to Gardenia Suite?
A: The nearest stops are Ottaviano-San Pietro (Line A, about 850 m) and Cipro-Musei Vaticani (Line A, about 850 m), both within a 10-13 minute walk.
Q: Is Gardenia Suite close to the Olympic Stadium?
A: Yes, Gardenia Suite is about 1.7 km (20-minute walk) from Rome’s Olympic Stadium, making it a convenient base on Serie A, national team, Six Nations rugby, and Golden Gala athletics match days.
Q: Is Gardenia Suite close to the Foro Italico Tennis Stadium?
A: Yes, Gardenia Suite is about 1.3 km (18-minute walk) from Rome’s Tennis Stadium, a convenient base during the Internazionali BNL d’Italia and other sporting events or concerts at Foro Italico.
Q: How much does a transfer from Fiumicino Airport to Gardenia Suite cost?
A: A private chauffeured transfer is arranged directly with the property in advance; alternatively, the Leonardo Express train reaches Termini, then the metro to Ottaviano (€1.50/person), for a total journey of roughly 45-60 minutes.
2. Rooms & on-site amenities
Q: What types of rooms does Gardenia Suite offer?
A: Gardenia Suite offers air-conditioned Deluxe Double/Twin and Triple rooms, with a 43″ or 50″ Smart TV and Sky channels, free Wi-Fi, private bathroom, garden or courtyard view, fridge, and a kettle with a tea and herbal tea selection.
Q: Is Gardenia Suite suitable for families with children?
A: Yes: the Deluxe Triple Room is also bookable as a family room for 2 adults and 1 child, or for 3 adults; no extra beds are available beyond the chosen configuration.
Q: Does Gardenia Suite have a garden?
A: Yes, Gardenia Suite has an internal garden and courtyard, visible from the rooms, and it’s one of the property’s distinguishing features compared to other guest houses in the Prati/Vatican area.
Q: Does Gardenia Suite serve breakfast?
A: Gardenia Suite doesn’t serve breakfast; every room includes a kettle with a tea and herbal tea selection, and guests can also find numerous cafés and pastry shops within a 5-minute walk.
3. Booking, check-in & policies
Q: What are the check-in and check-out times at Gardenia Suite?
A: Check-in at Gardenia Suite runs from 12:30 PM to 7:00 PM (contactless check-in available via the Nuki smart lock), while check-out is by 10:30 AM; later arrival times must be communicated to the property in advance.
Q: Does Gardenia Suite offer contactless check-in?
A: Yes, Gardenia Suite uses a Nuki smart lock home-automation system that enables contactless check-in and check-out, along with 24-hour video surveillance in common areas.
Q: Can I cancel a booking at Gardenia Suite free of charge?
A: Gardenia Suite offers fully refundable rates that can be cancelled free of charge up to a few days before arrival, depending on the selected rate; exact conditions are shown at the time of booking for each room type.
Q: Can I book Gardenia Suite for a short daytime stay (day use)?
A: Yes, Gardenia Suite offers day-use rooms for short daytime stays on request, including a Smart TV with Sky channels.
4. Parking, local transport & extra services
Q: Does Gardenia Suite have parking?
A: Gardenia Suite does not have on-site parking; public parking is available nearby, both free and paid, with free parking overnight and on public holidays.
Q: Does Gardenia Suite offer luggage storage?
A: Yes, luggage storage is free, available both before check-in and after check-out.
Q: Does Gardenia Suite organize tours or guided visits?
A: Yes, Gardenia Suite organizes personalized, off-the-beaten-path tours of Rome, as well as guided visits to the city’s main monuments, museums, churches, and fountains, bookable directly with the property.
5. Surroundings & neighborhood
Q: What is there to see near Gardenia Suite?
A: The Vatican Museums (1 km, 12-15 minute walk), St. Peter’s Basilica (1.4 km, 15-20 minute walk), the Olympic Stadium (1.7 km, 20-minute walk), and the Foro Italico Tennis Stadium (1.3 km, 18-minute walk), Piazza del Popolo and Piazza di Spagna (2 metro stops away), and the Prati district with its shopping streets.
Q: Is Gardenia Suite in a safe, quiet area?
A: Yes, Gardenia Suite is located in a residential area of the Prati district, considered safe and quiet, with quiet hours from 11:00 PM to 8:00 AM and 24-hour video surveillance in common areas.
Q: Is Gardenia Suite a good choice for a business trip to Rome?
A: Yes: Gardenia Suite is directly across from Rome’s Civil and Criminal Court and well connected to the city center by metro and/or bus, making it a practical choice for business travelers, court hearings, or legal appointments.